Voice AI Agents
AI that speaks. Listens. Acts.
Zarsco builds intelligent voice AI agents for inbound/outbound calls, IVR replacement, and voice-enabled applications. Using advanced speech recognition, natural language understanding, and real-time synthesis, our voice agents handle complex conversations at scale.
Human-Quality Voice
Neural TTS voices that are indistinguishable from human agents in most interactions.
Real-Time Understanding
Low-latency speech recognition with dialect and accent support for Indian languages.
Telephony Integration
Native integration with Twilio, Exotel, and VoIP platforms.
Full CRM Connectivity
Agents access customer data, update CRM records, and schedule callbacks in real time.
What we do for you
Inbound Call Handling
Handle customer service calls, answer queries, and route to human agents when needed.
Outbound Sales Calling
Automated sales calls for lead qualification, follow-ups, and appointment booking.
Appointment Reminders
Voice reminders for appointments, EMI due dates, and service renewals.
IVR Replacement
Replace traditional IVR trees with a conversational AI that understands natural speech.
Voice-Enabled Apps
Add voice interaction to mobile apps and web products.
Employee Voice Assistant
Internal voice assistant for field workers to log data and query systems hands-free.
Everything included in our Voice AI Agents service
We handle every aspect from strategy to launch so you can focus on outcomes, not execution.
- ASR (Automatic Speech Recognition) for English and Indian languages
- LLM-powered conversation management
- Neural TTS voice synthesis
- Real-time CRM and database integration
- Call recording and transcription
- DTMF fallback support
- Twilio / Exotel telephony integration
- Conversation analytics and call quality scoring
Frequently Asked Questions
Do your voice agents support Hindi and regional Indian languages?
Yes. We support Hindi, Marathi, Tamil, Telugu, Bengali, and other Indian languages using specialized ASR models and multilingual LLMs.
How human-sounding are the voice agents?
We use the latest neural TTS models (ElevenLabs, Azure Neural TTS) that produce highly natural-sounding speech. In most customer interactions, the AI voice is indistinguishable from a human agent.
Can a human agent take over mid-conversation?
Yes. We implement seamless warm-transfer functionality where the voice agent can hand off a call to a human agent, passing the full conversation transcript and context.
What telephony platforms do you integrate with?
Twilio, Exotel, Plivo, Vonage, and standard SIP/VoIP protocols. We can also integrate with your existing call center platform (Genesys, Avaya, etc.).
Ready to get started with Voice AI Agents?
Book a free consultation call. Our experts will assess your needs and outline a clear plan.